₹49 Demo Refund & Reschedule Policy

Last updated: 9 October 2026

This policy covers the ₹49 demo class and masterclass bookings only. Course fees are covered by our main Refund & Cancellation Policy.

In short: the ₹49 is not refundable once your seat is confirmed, but you can move to another slot once for free, and the ₹49 is adjusted in your fee if you join a course. You get a full refund if we cancel, or if there's a payment error.

1. Rescheduling

You can move your booking to another available slot once, free of charge, if you tell us before the class starts. Reply on WhatsApp or call us with your booking ID.
If you miss the class without telling us, we'll still offer you one rebooking to the next slot.
After one reschedule or rebooking, the booking is treated as used.

2. When the ₹49 is refunded in full

We cancel the demo and you don't want an alternative slot.
Duplicate payment: you were charged more than once for the same booking.
Money debited but no booking: usually reversed automatically by the bank or Razorpay within 5–7 working days. If not, write to us and we'll refund it.
Unauthorised transaction, after verification with Razorpay and your bank.

3. When it isn't refunded

Change of mind, not attending after a reschedule, not liking the class, or connectivity or device problems on your side. In these cases the ₹49 still counts towards your course fee if you enrol later.

4. How to ask for a refund

Email acewithease@gmail.com with the subject "Demo refund – [Booking ID]" within 7 days of the payment, including your name, phone number, booking ID and the Razorpay / UPI reference. We'll reply within 48 hours. Approved refunds go back to the original payment method, usually within 5–7 working days after approval, depending on your bank.

5. Grievances

Grievance Officer: Shiva Teja · acewithease@gmail.com · +91 94296 91133. Acknowledgement within 48 hours; resolution within 30 days.